{"id":5500,"date":"2025-12-17T17:39:26","date_gmt":"2025-12-17T20:39:26","guid":{"rendered":"https:\/\/serhsnatalgrandhotel.com\/regras_e_politicas\/"},"modified":"2026-02-26T11:47:36","modified_gmt":"2026-02-26T14:47:36","slug":"reglas_e_politicas","status":"publish","type":"page","link":"https:\/\/serhsnatalgrandhotel.com\/es\/reglas_e_politicas\/","title":{"rendered":"Reglas y Pol\u00edticas"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row full_width=\u00bbstretch_row_content_no_spaces\u00bb][vc_column]<div class='cabecera lazyload' style='background-image:inherit;' data-bg-image='url(https:\/\/serhsnatalgrandhotel.com\/wp-content\/uploads\/2025\/10\/SN-157-Custom.jpg)'><div class='cabecera-container'><p class='title-little' style='text-align:center;'>Pol\u00edticas del hotel<\/p><p class='title-display-big' style='text-align:center;'>Reglas y Pol\u00edticas<\/p><\/div><div class='sticky-booking'><section id=\"bookingWidget\" class=\"custom-booking-banner-wrapper\">\n\n  <!-- CONTENEDOR DEL BLOQUE EN HOME -->\n  <div class=\"custom-booking-banner\">\n\n    <!-- FILA DE VENTAJAS (arriba siempre) -->\n    <div class=\"custom-booking-advantages\" aria-label=\"Ventajas\">\n      <div>\n        <img decoding=\"async\" data-src=\"\/wp-content\/uploads\/2026\/03\/Desconto-3.png\" alt=\"Icono de Descuento\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" style=\"--smush-placeholder-width: 80px; --smush-placeholder-aspect-ratio: 80\/80;\">\n        <span>10% OFF Exclusivo<\/span>\n      <\/div>\n      <div>\n        <img decoding=\"async\" data-src=\"\/wp-content\/uploads\/2026\/03\/Welcome-Drink-2.png\" alt=\"Icono de Bienvenida\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" style=\"--smush-placeholder-width: 80px; --smush-placeholder-aspect-ratio: 80\/80;\">\n        <span>Bebida de Bienvenida<\/span>\n      <\/div>\n      <div>\n        <img decoding=\"async\" data-src=\"\/wp-content\/uploads\/2026\/03\/Check-out-7.png\" alt=\"Icono de Check-out\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" style=\"--smush-placeholder-width: 80px; --smush-placeholder-aspect-ratio: 80\/80;\">\n        <span>Check-out a las 15h, seg\u00fan disponibilidad<\/span>\n      <\/div>\n      <div>\n        <img decoding=\"async\" data-src=\"\/wp-content\/uploads\/2026\/03\/Melhor-Preco-3.png\" alt=\"Icono de Cancelaci\u00f3n\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" style=\"--smush-placeholder-width: 80px; --smush-placeholder-aspect-ratio: 80\/80;\">\n        <span>Cancelaci\u00f3n Gratuita<\/span>\n      <\/div>\n      <div>\n        <img decoding=\"async\" data-src=\"\/wp-content\/uploads\/2026\/03\/Cancelamento-3.png\" alt=\"Icono de Pago\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" style=\"--smush-placeholder-width: 80px; --smush-placeholder-aspect-ratio: 80\/80;\">\n        <span>Mejor Precio Garantizado<\/span>\n      <\/div>\n    <\/div>\n\n    <!-- CTA EN M\u00d3VIL (bot\u00f3n), FORM EN DESKTOP -->\n    <div class=\"custom-booking-main\">\n      <!-- En m\u00f3vil mostramos SOLO este bot\u00f3n -->\n      <div class=\"booking-mobile-cta\">\n        <button type=\"button\" class=\"booking-mobile-trigger button-default js-open-booking\"\n                aria-haspopup=\"dialog\" aria-controls=\"bookingSheet\">\n          Consultar        <\/button>\n      <\/div>\n\n      <!-- En desktop mostramos el formulario aqu\u00ed -->\n      <div class=\"custom-booking-form-container\" id=\"bookingFormHome\">\n        <form id=\"omnibeesBookingForm\" target=\"_blank\" onsubmit=\"return false;\">\n          <div class=\"form-field date-range-field\">\n            <img decoding=\"async\" data-src=\"\/wp-content\/uploads\/2025\/07\/Group-8-1.png\" alt=\"Calendario\" class=\"icono-calendario lazyload\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 22px; --smush-placeholder-aspect-ratio: 22\/22;\">\n            <input type=\"text\" id=\"dateRange\" placeholder=\"Check-in \u279c Check-out\" readonly>\n            <input type=\"hidden\" id=\"checkinDateFormatted\" name=\"Check-in\">\n            <input type=\"hidden\" id=\"checkoutDateFormatted\" name=\"Check-out\">\n          <\/div>\n\n          <div class=\"form-field guests-field\">\n            <img decoding=\"async\" data-src=\"\/wp-content\/uploads\/2025\/07\/Outline-1.png\" alt=\"Calendario\" class=\"icono-calendario lazyload\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 17px; --smush-placeholder-aspect-ratio: 17\/22;\">\n            <input type=\"text\" id=\"guestsSummary\" value=\"2 Personas\" readonly>\n            <input type=\"hidden\" name=\"NRooms\" id=\"numRoomsHidden\" value=\"1\">\n            <input type=\"hidden\" name=\"ad\" id=\"adultsHidden\">\n            <input type=\"hidden\" name=\"ch\" id=\"childrenHidden\">\n            <input type=\"hidden\" name=\"ag\" id=\"agesHidden\">\n\n            <div id=\"guestsDropdown\" class=\"guests-dropdown\" style=\"display:none;\">\n              <div class=\"guests-heading\">\n                <div>Apartamentos<\/div>\n                <div>Adultos<\/div>\n                <div>Ni\u00f1o<\/div>\n                <div class=\"ages-label\">Edad de los Ni\u00f1os<\/div>\n                <div><\/div>\n              <\/div>\n              <div id=\"roomSelectionContainer\"><\/div>\n              <div class=\"guests-footer\">\n                <div class=\"add-room-button\" id=\"addRoomButton\">\n                  <span>A\u00f1adir Apartamento<\/span>\n                  <i class=\"fas fa-plus\"><\/i>\n                <\/div>\n                <button type=\"button\" id=\"confirmGuests\" class=\"confirm-guests-button\">\n                  Confirmar                <\/button>\n              <\/div>\n            <\/div>\n          <\/div>\n\n          <div class=\"form-field promo-field\">\n            <input type=\"text\" id=\"promoCode\" placeholder=\"C\u00f3digos Promocionales\">\n          <\/div>\n\n          <button type=\"submit\" class=\"consultar-button button-default\">\n            Consultar          <\/button>\n        <\/form>\n      <\/div>\n      \n          <!-- Marcador para recolocar el form en desktop -->\n        <div id=\"bookingFormHomeSlot\" style=\"display:none;\"><\/div>\n\n      <!-- Enlace \u201cCancelar reserva\u201d (siempre abajo) -->\n      <div class=\"end-link\">\n        <div>\n          <a href=\"https:\/\/book.omnibees.com\/chain\/1724\/hotel\/2774?lang=es-ES\" target=\"_blank\">\n            Cancelar reserva          <\/a>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n\n\n\n\n\n\n  <noscript>\n    <p>Para reservar, ativar JavaScript ou usar o seguinte endere\u00e7o:<\/p>\n    <p><a href=\"#\" target=\"_blank\" rel=\"nofollow noopener\">Ir al motor de reservas<\/a><\/p>\n  <\/noscript>\n<\/section>\n\n<\/div>  <!-- OVERLAY A PANTALLA COMPLETA (SHEET) -->\n  <div id=\"bookingSheet\"\n       class=\"booking-sheet\"\n       role=\"dialog\"\n       aria-modal=\"true\"\n       aria-hidden=\"true\"\n       aria-label=\"Formulario de Reserva\">\n    <div class=\"booking-sheet__header\">\n      <strong class=\"booking-sheet__title\">Su reserva<\/strong>\n      <button type=\"button\" class=\"booking-sheet__close\" aria-label=\"Cerrar\">\n        &times;\n      <\/button>\n    <\/div>\n    <div id=\"bookingSheetBody\" class=\"booking-sheet__body\"><\/div>\n  <\/div><a href=\"#colophon\" class=\"scroll-down-banner\" aria-label=\"Bajar\">\n\t\t\t\t\t<svg width=\"28\" height=\"28\" viewBox=\"0 0 24 24\" fill=\"none\" aria-hidden=\"true\">\n\t\t\t\t\t\t<path d=\"M6 9l6 6 6-6\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/a><\/div>[\/vc_column][\/vc_row][vc_section full_width=\u00bbstretch_row\u00bb el_class=\u00bbbackground-and\u00bb][vc_row][vc_column]<div class=\"ult-spacer spacer-69e8ff0c15d52\" data-id=\"69e8ff0c15d52\" data-height=\"75\" data-height-mobile=\"75\" data-height-tab=\"75\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[\/vc_column][\/vc_row][vc_row][vc_column][vc_wp_text el_class=\u00bbtitle-title\u00bb]<\/p>\n<p style=\"text-align: center;\">Condiciones Generales<\/p>\n<p>[\/vc_wp_text]<div class=\"ult-spacer spacer-69e8ff0c15dae\" data-id=\"69e8ff0c15dae\" data-height=\"15\" data-height-mobile=\"15\" data-height-tab=\"15\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[vc_zigzag color=\u00bbcustom\u00bb el_width=\u00bb30&#8243; el_border_width=\u00bb8&#8243; custom_color=\u00bb#A1983D\u00bb][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"ult-spacer spacer-69e8ff0c15dfd\" data-id=\"69e8ff0c15dfd\" data-height=\"50\" data-height-mobile=\"50\" data-height-tab=\"50\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[\/vc_column][\/vc_row][vc_row][vc_column width=\u00bb1\/4&#8243;][\/vc_column][vc_column width=\u00bb1\/2&#8243;][vc_wp_text]<\/p>\n<h4 style=\"text-align: center;\"><span style=\"text-decoration: underline;\"><strong><span style=\"color: #a1983d; text-decoration: underline;\">Entrada de mascotas<\/span><\/strong><\/span><\/h4>\n<p>[\/vc_wp_text]<div class=\"ult-spacer spacer-69e8ff0c15e46\" data-id=\"69e8ff0c15e46\" data-height=\"10\" data-height-mobile=\"10\" data-height-tab=\"10\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[vc_wp_text]<\/p>\n<p data-start=\"291\" data-end=\"567\">No se permite la entrada de mascotas. Sin embargo, cerca del resort existen algunos hoteles especializados en el cuidado de animales, donde pueden alojarse durante la estancia. El hotel no tiene ning\u00fan acuerdo con estas empresas.<\/p>\n<p>[\/vc_wp_text]<div class=\"ult-spacer spacer-69e8ff0c15e8d\" data-id=\"69e8ff0c15e8d\" data-height=\"35\" data-height-mobile=\"35\" data-height-tab=\"35\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[vc_wp_text]<\/p>\n<h4 style=\"text-align: center;\"><span style=\"text-decoration: underline;\"><strong><span style=\"color: #a1983d; text-decoration: underline;\">Alojamiento de ni\u00f1os y adolescentes<\/span><\/strong><\/span><\/h4>\n<p>[\/vc_wp_text]<div class=\"ult-spacer spacer-69e8ff0c15ed2\" data-id=\"69e8ff0c15ed2\" data-height=\"10\" data-height-mobile=\"10\" data-height-tab=\"10\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[vc_wp_text]<\/p>\n<p style=\"text-align: justify;\">No existe una edad m\u00ednima obligatoria para hospedarse en el hotel; sin embargo, es obligatorio que los menores est\u00e9n acompa\u00f1ados por sus padres o representantes legales.<\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: justify;\">Si hay menores de edad no acompa\u00f1ados por sus padres o representantes legales, es necesario presentar en el momento del check-in una autorizaci\u00f3n de los representantes legales del menor, debidamente autenticada ante notario.<\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: justify;\"><strong>Ley 8069\/90 \u2013 Art. 82<\/strong>: \u201cSe proh\u00edbe el alojamiento de ni\u00f1os o adolescentes en hotel, motel, pensi\u00f3n o establecimiento similar, salvo que est\u00e9n autorizados o acompa\u00f1ados por sus padres o representante legal.\u201d<\/p>\n<p>[\/vc_wp_text]<div class=\"ult-spacer spacer-69e8ff0c15f16\" data-id=\"69e8ff0c15f16\" data-height=\"35\" data-height-mobile=\"35\" data-height-tab=\"35\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[vc_wp_text]<\/p>\n<h4 style=\"text-align: center;\"><span style=\"text-decoration: underline;\"><strong><span style=\"color: #a1983d; text-decoration: underline;\">Entrada de visitantes<\/span><\/strong><\/span><\/h4>\n<p>[\/vc_wp_text]<div class=\"ult-spacer spacer-69e8ff0c15f85\" data-id=\"69e8ff0c15f85\" data-height=\"10\" data-height-mobile=\"10\" data-height-tab=\"10\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[vc_wp_text]<\/p>\n<p style=\"text-align: justify;\">La entrada de visitantes de hu\u00e9spedes al hotel est\u00e1 permitida seg\u00fan disponibilidad y restringida a las \u00e1reas comunes. Es necesario realizar un registro en la recepci\u00f3n y puede estar sujeta al pago de una tasa de consumo (<em>consulte condiciones y valores directamente en la recepci\u00f3n<\/em>).<\/p>\n<p>[\/vc_wp_text]<div class=\"ult-spacer spacer-69e8ff0c15fd6\" data-id=\"69e8ff0c15fd6\" data-height=\"35\" data-height-mobile=\"35\" data-height-tab=\"35\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[vc_wp_text]<\/p>\n<h4 style=\"text-align: center;\"><span style=\"text-decoration: underline;\"><strong><span style=\"color: #a1983d; text-decoration: underline;\">Fumadores<\/span><\/strong><\/span><\/h4>\n<p>[\/vc_wp_text]<div class=\"ult-spacer spacer-69e8ff0c16017\" data-id=\"69e8ff0c16017\" data-height=\"10\" data-height-mobile=\"10\" data-height-tab=\"10\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[vc_wp_text]<\/p>\n<p style=\"text-align: justify;\">No est\u00e1 permitido fumar en las \u00e1reas comunes ni en las habitaciones del hotel, conforme lo establece la ley.<\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: justify;\"><strong>Ley Antitabaco n.\u00ba 12.546\/2011<\/strong> \u2013 Est\u00e1 prohibido fumar en lugares p\u00fablicos o privados, total o parcialmente cerrados, en todo el pa\u00eds. La ley tambi\u00e9n se aplica a las \u00e1reas comunes de condominios, hoteles y clubes.<\/p>\n<p>[\/vc_wp_text]<div class=\"ult-spacer spacer-69e8ff0c16062\" data-id=\"69e8ff0c16062\" data-height=\"35\" data-height-mobile=\"35\" data-height-tab=\"35\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[vc_wp_text]<\/p>\n<h4 style=\"text-align: center;\"><span style=\"text-decoration: underline;\"><strong><span style=\"color: #a1983d; text-decoration: underline;\">Check-in y check-out<\/span><\/strong><\/span><\/h4>\n<p>[\/vc_wp_text]<div class=\"ult-spacer spacer-69e8ff0c160a3\" data-id=\"69e8ff0c160a3\" data-height=\"10\" data-height-mobile=\"10\" data-height-tab=\"10\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[vc_wp_text]El horario de check-in es a partir de las 15h. El horario de check-out es hasta las 12h.[\/vc_wp_text]<div class=\"ult-spacer spacer-69e8ff0c160e2\" data-id=\"69e8ff0c160e2\" data-height=\"75\" data-height-mobile=\"75\" data-height-tab=\"75\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[\/vc_column][vc_column width=\u00bb1\/4&#8243;][\/vc_column][\/vc_row][vc_row][vc_column][vc_wp_text el_class=\u00bbtitle-title\u00bb]<\/p>\n<p style=\"text-align: center;\">Condiciones de Reserva<\/p>\n<p>[\/vc_wp_text]<div class=\"ult-spacer spacer-69e8ff0c16123\" data-id=\"69e8ff0c16123\" data-height=\"15\" data-height-mobile=\"15\" data-height-tab=\"15\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[vc_zigzag color=\u00bbcustom\u00bb el_width=\u00bb30&#8243; el_border_width=\u00bb8&#8243; custom_color=\u00bb#A1983D\u00bb][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"ult-spacer spacer-69e8ff0c16161\" data-id=\"69e8ff0c16161\" data-height=\"50\" data-height-mobile=\"50\" data-height-tab=\"50\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[\/vc_column][\/vc_row][vc_row][vc_column width=\u00bb1\/4&#8243;][\/vc_column][vc_column width=\u00bb1\/2&#8243;][vc_wp_text]<\/p>\n<h4 style=\"text-align: center;\"><span style=\"text-decoration: underline;\"><strong><span style=\"color: #a1983d; text-decoration: underline;\">Tarifas y cancelaci\u00f3n<\/span><\/strong><\/span><\/h4>\n<p>[\/vc_wp_text]<div class=\"ult-spacer spacer-69e8ff0c161a0\" data-id=\"69e8ff0c161a0\" data-height=\"10\" data-height-mobile=\"10\" data-height-tab=\"10\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[vc_wp_text]<\/p>\n<p style=\"text-align: justify;\"><span style=\"text-decoration: underline;\">Tarifa reembolsable<\/span> &#8211; tarifa que permite la cancelaci\u00f3n hasta 3 (tres) d\u00edas antes del check-in, bajo determinadas circunstancias. Despu\u00e9s de este plazo, no ser\u00e1 posible realizar cambios y\/o cancelar la reserva. Las condiciones de cancelaci\u00f3n pueden consultarse durante el proceso de reserva.<\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: justify;\"><span style=\"text-decoration: underline;\">Tarifa no reembolsable<\/span> &#8211; tarifa promocional que no permite la cancelaci\u00f3n y\/o modificaci\u00f3n de la reserva. Se requiere el prepago del importe total. Las condiciones de esta tarifa pueden consultarse durante el proceso de reserva.<\/p>\n<p>[\/vc_wp_text]<div class=\"ult-spacer spacer-69e8ff0c161df\" data-id=\"69e8ff0c161df\" data-height=\"35\" data-height-mobile=\"35\" data-height-tab=\"35\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[vc_wp_text]<\/p>\n<h4 style=\"text-align: center;\"><span style=\"text-decoration: underline;\"><strong><span style=\"color: #a1983d; text-decoration: underline;\">Reembolso por salida anticipada<\/span><\/strong><\/span><\/h4>\n<p>[\/vc_wp_text]<div class=\"ult-spacer spacer-69e8ff0c1621c\" data-id=\"69e8ff0c1621c\" data-height=\"10\" data-height-mobile=\"10\" data-height-tab=\"10\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[vc_wp_text]<\/p>\n<p style=\"text-align: justify;\">La salida anticipada no da derecho a la devoluci\u00f3n de importes, ya que el plazo m\u00e1ximo para la cancelaci\u00f3n es de 7 (siete) d\u00edas contados a partir de la contrataci\u00f3n del servicio, conforme lo establece el <strong>Art. 49 del C\u00f3digo de Defensa del Consumidor<\/strong>. En este sentido, bajo ninguna circunstancia se devolver\u00e1n los importes prepagados, puesto que la salida anticipada conlleva la aplicaci\u00f3n de una penalizaci\u00f3n. El cobro de dicha penalizaci\u00f3n est\u00e1 amparado por el <strong>Art. 20 del Decreto 7.381\/2010<\/strong>.<\/p>\n<p>[\/vc_wp_text]<div class=\"ult-spacer spacer-69e8ff0c16257\" data-id=\"69e8ff0c16257\" data-height=\"35\" data-height-mobile=\"35\" data-height-tab=\"35\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[vc_wp_text]<\/p>\n<h4 style=\"text-align: center;\"><span style=\"text-decoration: underline;\"><strong><span style=\"color: #a1983d; text-decoration: underline;\">Garant\u00eda de alojamiento<\/span><\/strong><\/span><\/h4>\n<p>[\/vc_wp_text]<div class=\"ult-spacer spacer-69e8ff0c16292\" data-id=\"69e8ff0c16292\" data-height=\"10\" data-height-mobile=\"10\" data-height-tab=\"10\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[vc_wp_text]<\/p>\n<p style=\"text-align: justify;\">En el momento del check-in se solicitar\u00e1n los datos de la tarjeta de cr\u00e9dito como garant\u00eda de gastos relacionados con consumos y servicios adicionales.<\/p>\n<p>[\/vc_wp_text]<div class=\"ult-spacer spacer-69e8ff0c162ce\" data-id=\"69e8ff0c162ce\" data-height=\"35\" data-height-mobile=\"35\" data-height-tab=\"35\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[vc_wp_text]<\/p>\n<h4 style=\"text-align: center;\"><strong><span style=\"color: #a1983d;\"><u>Alojamiento de ni\u00f1os<\/u><\/span><\/strong><\/h4>\n<p>[\/vc_wp_text]<div class=\"ult-spacer spacer-69e8ff0c16309\" data-id=\"69e8ff0c16309\" data-height=\"10\" data-height-mobile=\"10\" data-height-tab=\"10\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[vc_wp_text]<\/p>\n<p style=\"text-align: justify;\">Los ni\u00f1os de 3 (tres) a 12 (doce) a\u00f1os pagan un suplemento, cuyo importe var\u00eda seg\u00fan el tipo de r\u00e9gimen reservado. A partir de los 13 a\u00f1os, se aplicar\u00e1 la tarifa completa de adulto.<\/p>\n<p>[\/vc_wp_text]<div class=\"ult-spacer spacer-69e8ff0c16375\" data-id=\"69e8ff0c16375\" data-height=\"35\" data-height-mobile=\"35\" data-height-tab=\"35\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[vc_wp_text]<\/p>\n<h4 style=\"text-align: center;\"><span style=\"text-decoration: underline;\"><strong><span style=\"color: #a1983d; text-decoration: underline;\">Formas de pago<\/span><\/strong><\/span><\/h4>\n<p>[\/vc_wp_text]<div class=\"ult-spacer spacer-69e8ff0c163c3\" data-id=\"69e8ff0c163c3\" data-height=\"10\" data-height-mobile=\"10\" data-height-tab=\"10\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[vc_wp_text]<\/p>\n<p style=\"text-align: justify;\"><span style=\"text-decoration: underline;\">Transferencia bancaria<\/span> &#8211; Para confirmar la reserva, es imprescindible enviar el comprobante de la transacci\u00f3n financiera a la central de reservas con al menos 24 horas de antelaci\u00f3n a la fecha de llegada.<\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: justify;\"><span style=\"text-decoration: underline;\">PIX<\/span> &#8211; Para confirmar la reserva, es imprescindible enviar el comprobante de la transacci\u00f3n financiera a la central de reservas con al menos 24 horas de antelaci\u00f3n a la fecha de llegada.<\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: justify;\"><span style=\"text-decoration: underline;\">Tarjeta de cr\u00e9dito<\/span> &#8211; El pago en cuotas con tarjeta de cr\u00e9dito est\u00e1 disponible hasta en 10 cuotas con Elo, Visa o MasterCard y hasta en 3 cuotas con las dem\u00e1s tarjetas (<em>cuota m\u00ednima de R$ 50,00<\/em>). No aceptamos tarjetas de terceros.<\/p>\n<p>[\/vc_wp_text]<div class=\"ult-spacer spacer-69e8ff0c163fa\" data-id=\"69e8ff0c163fa\" data-height=\"75\" data-height-mobile=\"75\" data-height-tab=\"75\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[\/vc_column][vc_column width=\u00bb1\/4&#8243;][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=\u00bbstretch_row_content_no_spaces\u00bb][vc_column][\/vc_column][\/vc_row][vc_section full_width=\u00bbstretch_row\u00bb el_class=\u00bbbackground-and\u00bb][vc_row][vc_column][\/vc_column][\/vc_row][vc_row][vc_column][vc_wp_text el_class=\u00bbtitle-title\u00bb] Condiciones Generales [\/vc_wp_text][vc_zigzag color=\u00bbcustom\u00bb el_width=\u00bb30&#8243; el_border_width=\u00bb8&#8243; custom_color=\u00bb#A1983D\u00bb][\/vc_column][\/vc_row][vc_row][vc_column][\/vc_column][\/vc_row][vc_row][vc_column width=\u00bb1\/4&#8243;][\/vc_column][vc_column width=\u00bb1\/2&#8243;][vc_wp_text] Entrada de mascotas [\/vc_wp_text][vc_wp_text] No se permite la entrada de mascotas. Sin embargo, cerca del resort existen algunos hoteles especializados en el cuidado de animales, donde pueden alojarse durante la estancia. El hotel no tiene ning\u00fan acuerdo con estas empresas. [\/vc_wp_text][vc_wp_text] [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":1648,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-5500","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/serhsnatalgrandhotel.com\/es\/wp-json\/wp\/v2\/pages\/5500","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/serhsnatalgrandhotel.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/serhsnatalgrandhotel.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/serhsnatalgrandhotel.com\/es\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/serhsnatalgrandhotel.com\/es\/wp-json\/wp\/v2\/comments?post=5500"}],"version-history":[{"count":5,"href":"https:\/\/serhsnatalgrandhotel.com\/es\/wp-json\/wp\/v2\/pages\/5500\/revisions"}],"predecessor-version":[{"id":6336,"href":"https:\/\/serhsnatalgrandhotel.com\/es\/wp-json\/wp\/v2\/pages\/5500\/revisions\/6336"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/serhsnatalgrandhotel.com\/es\/wp-json\/wp\/v2\/media\/1648"}],"wp:attachment":[{"href":"https:\/\/serhsnatalgrandhotel.com\/es\/wp-json\/wp\/v2\/media?parent=5500"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}